Frequently asked questions

Yes, a roof or storm damage inspection has a set fee that covers the visit, the photos and the written report. If you go ahead with the work, the fee is credited toward it. We tell you the amount when you book.

For active leaks, storm damage and fallen trees, we send the nearest available crew and give you an arrival time on the phone. Leak calls are often seen the same day or the next. Weather can delay roof work, so we call when the crew is on the way.

Colorado has no statewide roofing license, but many cities and counties require roofing contractors to be licensed or registered, and we hold the ones our work requires. We carry liability and workers' compensation insurance, and our license number is on every estimate.

Yes. After we have looked at the roof, you get a written price. We do not start until you approve it, and the price does not change unless you approve extra work, such as decking replacement at the per-sheet price on your estimate.

We serve Denver and the suburbs around it, including Lakewood, Golden, Arvada, Wheat Ridge, Littleton, Englewood, Centennial, Aurora, Highlands Ranch, Parker, Westminster and Thornton. If your town is not listed, call and ask. We may still be able to help.

We accept major credit cards, debit cards and checks once the work is done. Financing is available on roof replacements. Ask when you book, and we will walk you through the options.

Many asphalt shingle roofs around Denver last 15 to 25 years. Hail, sun at altitude, wind and poor attic ventilation can shorten that. Class 4 impact-resistant shingles and a well-vented attic help a roof reach the longer end of the range.

Codes in many places allow a second layer, but we recommend a full tear-off. It lets us check and replace damaged decking, install an ice barrier at the eaves and fasten the new shingles properly. A second layer also adds weight and can shorten the new roof's life.

A leak that shows up only in wind-driven rain often points to flashing or lifted shingles on one side of the house. One that appears only after snow is often an ice dam. Note when it happens, and we can find it faster.

Often, yes. If the damage is in one area and the rest of the roof still has life, a repair is the sensible choice. If shingles are brittle and leaks keep showing up in new places, the money may be better spent on a replacement. We show you photos and price both.

That depends on your policy and on what the adjuster finds. You file the claim, and the insurer decides what is covered. We can inspect the roof, document the damage with photos and meet the adjuster if you want us there.

No. Colorado law does not allow a contractor to pay or waive your deductible, including through rebates, discounts or credits for a yard sign. Be wary of anyone who offers to.

Every few years for a younger roof, every year or two once it is past 15 years old, and after any large hail or wind storm. An inspection before you buy or sell a home is also worth having.

Yes, when it is safe to walk. On steep, wet, icy or fragile roofs, such as tile, we use a drone or a camera on a pole instead. We also check the attic, which often shows problems you cannot see from above.

Under mature trees, they can cut down on cleaning a lot. No guard is maintenance-free, and some types block snowmelt or overflow in heavy rain. We recommend them where they make sense and explain the trade-offs first.

Usually because heat from the attic melts snow on the roof, and the water refreezes at the cold eaves and in the gutters. Better attic insulation and ventilation fix the cause. Heat cable can keep a channel open where that is not practical.

Stay off the roof. Move belongings away from the leak, put buckets under the drips and keep people out from under any sagging ceiling. If water is near a light or an outlet, switch off that circuit only if you can reach the panel safely. Then call us.

Get everyone away from that part of the house. If a power line is involved, treat it as live, stay well away from it and anything it touches and call 911 and Xcel Energy. Once it is safe, call us to tarp the roof.